VCA New London Animal Hospital

VCA New London Animal Hospital is a VCA (Mars, Incorporated) veterinary clinic located at 122 Cross Rd, Waterford, CT 06385. It treats dogs and cats and offers primary care, specialty referral care, and emergency services. The hospital also lists urgent care options, boarding connections, wellness plans, and app-based support such as live chat and online prescription services.

Services

•Primary care veterinary services for dogs and cats
•Preventive care and wellness plans (CareClub)
•Specialty referral care, including oncology and surgery
•Emergency care
•Urgent care options (same- or next-day appointments at Urgent Care locations)
•Boarding care (boarding facilities associated with veterinary hospitals)
•24/7 live chat via the myVCA app
•Prescription refills and online pharmacy/home delivery via myVCA Online Store (Vetsource)
•Pet health education resources (Pet Health Resources library)

Pricing

Pricing is described as reasonable or fair in recent reviews, but no published pricing information is available.

People

Named leaders include Patty Wu (President, VCA Animal Hospitals), Dr. Julia Georgesen (Chief Medical Officer, DVM), and Aaron Belville (Vice President, P&O).

Reviews

Google reviews show a 4.4/5 rating from 280 reviews. Recent comments frequently mention kind, respectful staff and a friendly, professional veterinarian, with multiple notes about handling large breeds and anxious dogs thoughtfully (including efforts to keep the waiting room clear). The facility is also described as clean, and a couple of reviews characterize pricing as reasonable or fair. One recent review reports a very negative experience and alleges poor care that nearly resulted in a pet dying, indicating mixed experiences among reviewers.

Reviews for VCA New London Animal Hospital

Note: Showing the 5 most recent Google reviews out of 280 we track in total. Recent reviews may not be representative of overall sentiment.

Maureen Bell (Mo)

2 months ago

My dog was a new client here! She was treated with the utmost respect and kindness by the DMV and her assistant!

Cassandra Richter

3 months ago

Scott Boyle

Veterinarian is friendly & professional. Very good with large breeds. Techs are great with my Rottweiler. Clean place. Reasonable prices. Recommend the business to others as dog owners we have had Rottweilers for 3 decades & others in area label as aggressive dogs which they are not. We train them, socialize them.

Lindsey Fisher

I wouldn't give this clinic one star. The recommendations made and the care provided was shameful. My dog nearly died because of their poor care and ignorance. Find another clinic!!

Lyndsey Burgess

4 months ago

Really kind people here. They worked with me on bringing in my large anxious dog for some antibiotics. I appreciated the reccomendations and fair pricing. They helped make sure the waiting room was clear so my dog was less anxious and easier to manage for me. Anakin is starting to feel better and im looking forward to his follow up!