Team Tait's Every Animal Matters

Team Tait's Every Animal Matters is an independent veterinary clinic in Westbrook, Connecticut located at 1201 Boston Post Rd. The clinic focuses on cat care, including services for domestic cats, feral cats, and kittens. It lists appointment day check-in from 9:00 a.m.

Services

•Mobile cat spay surgery
•Mobile cat neuter surgery
•Rabies vaccination
•Distemper vaccination
•Upper/lower respiratory infection vaccination
•Booster vaccines
•Kitten package (brief exam, first vaccinations, de-wormer, ear mite treatment if needed)
•Brief exam as part of spay/neuter package
•Nail trim as part of spay/neuter package
•Parasite prevention and treatment for flea/tick
•Topical dewormer (Profender)
•Ear mite treatment (if needed; available as an add-on supply)
•Hernia repair (add-on)
•Convenia (add-on medication)

Pricing

No published pricing information is available.

People

Named team members include Donna Sicuranza Marconi (Executive Director), Lacey J. Raymond (Program Coordinator), and Art Heller (Medical Director, DVM).

Reviews

Google reviews show a 4.1/5 rating from 130 reviews. Recent written feedback includes complaints about difficulty reaching the clinic by phone, challenges booking appointments, and reports of rude or condescending communication during intake or scheduling. One review describes long-term positive experiences with staff described as sweet and helpful, including a staff member going above and beyond. Another review mentions being turned away for surgery due to a weight limit that the reviewer felt was not communicated in advance.

Reviews for Team Tait's Every Animal Matters

Note: Showing the 5 most recent Google reviews out of 130 we track in total. Recent reviews may not be representative of overall sentiment.

Liz Dias

3 months ago

Very hard to get a hold of , phone is busy for hours , finally got an appt today only for them to tell me my kitten was 12 pounds and they won’t do surgery unless they are 9 pounds or under , why are you not told this when the appt is made or in the paper work they send you ? And the lady that does the intake if the cats is extremely rude , basically told me to not feed my cat so she could lose weight , so I could bring her back to them after she lost the weight , no thank you , will never bring my cat back to them .

Brandon Borges

I have never been met with such rude and condescending behavior from someone in an industry that is taking care of people's fur babies. I'm not one to write reviews but this was truly just shocking with how they talk and treat people.

Carla Gonzalez

4 months ago

Called to book and appointment I asked for a little insight on how the process works, I was met with rudeness and told I should not be asking the questions I did and should go to my local vet and pay 800$ because I will never find their price anywhere. Huge red flag that asking questions about the process was a problem for her. She also told me no other vet would answer the simple questions I was asking. Instead of making me feel comfortable as a first time pet owner whose cats has not been spayed before, she was awful! Do NOT recommend

arriya

Called yesterday and it seemed like they were closed which was my fault, but today I called during their business hours and both lines were busy. There is absolutely no way that they’re busy for a whole hour. I kept on calling to see if they would be able to finally answer, but they were busy the whole time. Can’t get an appointment in to save my life.

Stephanie Gallagher

5 months ago

My family and I have been using TEAM for years for our cats. The staff are so sweet and extremely helpful! I know my babies are in good hands. And today a staff member went above and beyond for me and I am forever grateful. ♡