Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic that treats dogs and cats in East Hartford, Connecticut. The listed address is 2955 Main St Suite 420, Glastonbury, CT 06033, USA. It is part of Mars, Incorporated (Mars Veterinary Health).

Services

•Preventive and wellness care
•Comprehensive wellness exams
•Dog and cat vaccinations
•Flea, tick, and heartworm prevention
•Microchipping
•Diagnostic testing, including in-house lab testing and blood panels
•Digital imaging/radiology, including X-rays and dental X-rays
•Surgery, including spay/neuter, orthopedic and soft tissue surgery, mass removal, fracture repair, hernia correction
•Dental care, including dental cleaning and tooth extractions/dental surgery
•Fecal testing/fecal exams
•Deworming
•Virtual visits
•24/7 Pet Chat (online veterinary advice via credentialed veterinary technicians)
•Online pharmacy and prescription home delivery (Banfield Shop)
•Emergency care is not advertised as in-house; guidance indicates going to an emergency vet for urgent issues

Pricing

No published pricing information is available for this clinic.

People

Leadership names associated with Banfield include Jeff Ellison, Alea Harrison (DVM), David Sturrus, Andrea Sinnott, Nona Scheumack, and Morgan Taylor-Rakocevic (VMD).

Reviews

Banfield Pet Hospital has a 3.9/5 Google rating from 296 reviews. Recent comments include positive notes about friendly, helpful staff and pets being treated with care, alongside complaints about costs outside a wellness program, communication around prescription diets and duration, and dissatisfaction with cancellation terms and interactions with management. One recent review is a brief positive remark without details.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 296 we track in total. Recent reviews may not be representative of overall sentiment.

Molly McArthur

2 months ago

They are the best! Everyone is so friendly and helpful and they treat Ketchup like she is their own pet.

Francis Rodriguez

2 months ago

Kelly Ann

3 months ago

Missy Hills

3 months ago

They don't deserve one star. I started with Banfield about 5 years ago because of their Wellness Program. It works if your dog is healthy...or so they say. Every time I've brought her in the last 3 years, there is something wrong with her that costs me hundreds of dollars. She's had crystals in her urine (aka kidney stones) that never resurface after spending a few hundred dollars on medicated dog food that she should've only been eating for a few months, if that, but no one told me, so she ate it for almost a year. Now my healthy dog goes in for a physical and her blood work is abnormal, so let's take her off of this medicated dog food and put her on ANOTHER medicated dog food that she's only supposed to take for a few months, but it's been over a year. How do I know this? Well, she went in for a dental cleaning and came out with pancreatitis. According to HER NEW VETERINARIAN THAT IS NOT AFFILIATED WITH BANFIELD, she should never have been on that medicated dog food for as long as she had been. Also, if she had kidney stones or the start of them, it would be recurring and it has not. The last time that I brought her was for a dental cleaning and I didn't want to, but I was made to feel like a bad dog mom, so I did it and my baby girl was shaking so much that she pooped twice in the waiting room and she never does that. After that last visit, she now has a new vet. SHE WILL NEVER SET FOOT IN ANOTHER BANFIELD HOSPITAL AGAIN!!! Also, if you sign up for the Wellness Program, they will not allow you to cancel any remaining months. I've tried and I have to pay monthly thru February 2027 and I talked to the practice manager and a "higher up" who talked to me like I was an idiot. They care for money, not your furbaby.

eram saleem

3 months ago

Excellent