VCA Animal Hospital of East Hartford

VCA Animal Hospital of East Hartford is a veterinary clinic in East Hartford, Connecticut, located at 334 Silver Ln, East Hartford, CT 06118. It treats dogs and cats and is part of Mars, Incorporated. The hospital offers primary care alongside specialty and emergency services, and also provides boarding and urgent care scheduling.

Services

•Primary care, including check-ups and general illness care
•Specialty care, including oncology and surgery specialists
•Emergency care
•Urgent care with same- or next-day appointments
•Boarding
•Preventive care plans (CareClub)
•Vaccinations
•Diagnostic testing, including fecal tests, blood work, heartworm testing, and x-rays (noted as varying by plan)
•Microchipping
•Deworming as needed (noted as varying by plan)
•Dental cleanings (optional add-on via CareClub)
•Spay/neuter (optional add-on via CareClub)
•24/7 live chat via the myVCA app
•Online pharmacy, prescription fulfillment, and refills via myVCA Online Store (fulfilled by Vetsource)

Pricing

No published pricing information is currently available for this clinic.

People

Leadership names listed include Patty Wu (President, VCA Animal Hospitals), Dr. Julia Georgesen (Chief Medical Officer), and Aaron Belville (Vice President, P&O).

Reviews

Google reviews show a 4.5/5 rating from 255 reviews. Recent comments include positive notes about friendly staff and good experiences with cats. A recent critical review describes concerns about communication, perceived assumptions about ability to pay for diagnostics or treatment, and dissatisfaction with how findings and recommendations were handled during visits.

Reviews for VCA Animal Hospital of East Hartford

Note: Showing the 5 most recent Google reviews out of 255 we track in total. Recent reviews may not be representative of overall sentiment.

David Santella

2 months ago

This place is amazing, great people and our cats loves them!

Alisha Soto

3 months ago

VCA East Hartford likes to make a determination on what to tell you regarding your pet's health based on if they think you can afford services or not. I've had my cat here for a few years and take her in yearly for skin allergies. I brought her in recently due to a behavioral issue. They gave her a lukewarm physical, said there was nothing wrong with her and then sent me home (because they assumed I couldn't pay for tests). This necessitated me reaching out to them for medication because my cat had an issue with allergies in her ear. I come in to pick it up. The vet tech who literally saw my cat the day before, looked at me, and kept walking (she's rude to boot). Now a few months later when her skin issue returns (since they didn't really address it at her appointment), I look at her records and realize that they gave her a diagnosis of chronic dental disease. Yet they never spoke to me about this at her appointment. Didn't bring it up, didn't tell me what I should be doing to reverse this, zip, nada. And again, because they assumed I couldn't afford services based on the beat up car I drive (because my car runs fine and I'd rather spend money on things I need than cosmetic issues on a car), they told me nothing and this went unaddressed for more than 30 days. The most egregious thing was that they also did this when I brought my senior dog about a year and a half ago. They kept asking me if my dog was "an old 13" and were trying to get me to put him down because he had urinary issue. $1600 surgery later (which I gladly paid) and even with the surgery gave him a prognosis stating that he would most likely past at the end of 2025. Well, we're about close to mid-way 2026 and my dog is fine other than being a 15 year old senior dog. All because they assumed I wouldn't be able to afford a surgery. All this to say that if you're coming here, make sure you drive a brand spanking new car, come dressed to the nines, probably be white (as I'm not), and you'll be A-Okay. If you don't, they won't give you all the relevant medical information for your pets based on their classist preconceptions.

Leo Lemminster

3 months ago

Ana German Perez

3 months ago

They can text me address

Betzabeth M Atarama (Betzy)

4 months ago