Ridgehill Animal Hospital

Ridgehill Animal Hospital is a veterinary clinic in North Haven, Connecticut, located at 430 State St. The practice treats dogs and cats, and the clinic website also notes care for pocket pets. It lists both routine and advanced services, including surgery, dentistry, cardiology diagnostics, and chemotherapy, and notes that emergency services are offered.

Services

•Annual physical examinations and preventive care
•Surgery, including spay/neuter, growth removals, bone fracture repairs, and intestinal surgeries
•Visiting board-certified surgeon for selected procedures
•Dentistry: scaling/polishing, digital dental X-rays, extractions, and oral surgery
•Cardiology services: ECG, echocardiogram, and cardiology consultations
•Chemotherapy
•Radiology: digital X-ray with board-certified radiologist review
•Internal medicine consults, including ultrasound (in-hospital referral)
•In-house laboratory testing (including parvovirus, heartworm, tick-borne disease, FeLV, and FIV) plus send-out testing (blood/urine/fecal/tumor samples)
•In-house pharmacy: medications, supplements, flea/tick control, heartworm preventatives, and prescription diets
•Behavioral counseling and referral access to a veterinary behaviorist
•Microchipping (permanent ID)
•Emergency services (as noted by the clinic)

Pricing

No published pricing information is available for Ridgehill Animal Hospital.

People

Veterinarians listed include Beth Fracasso, DVM; Marci Mariano, DVM; Anne DiLeone, DVM; and Jennifer Pierce, DVM.

Reviews

Ridgehill Animal Hospital has a 4.6/5 rating on Google from 254 reviews. Recent comments include long-term clients describing professional, caring care across routine visits, chemotherapy, injuries, and end-of-life support, with specific praise for Dr. Mariano and Dr. Pierce. A smaller set of recent reviews reports difficulty being accommodated for same-day needs, concerns about communication and compassion during urgent and euthanasia situations (including a canceled appointment), and one review alleging a missed issue during routine annual visits.

Reviews for Ridgehill Animal Hospital

Note: Showing the 5 most recent Google reviews out of 254 we track in total. Recent reviews may not be representative of overall sentiment.

Steven Remetz

4 weeks ago

They take very good care of my black lab Lady .

Riley Lefebvre

Not only was a long-standing patient unable to be accommodated at any point during the day, but the euthanasia appointment she was able to secure was also canceled at the last minute, leaving her to scramble during an already difficult time. If you’ve had a positive experience, that’s great but situations like this should raise serious concerns. Making a public remark suggesting the owner should have euthanized their dog sooner, especially to protect the business’s reputation is inappropriate and reflects poorly on the practice’s values. The owner also reported that swollen, cancerous lymph nodes were missed during routine annual visits which imo raises serious concerns about the quality of care provided. It would be unfortunate and careless if anyone continues to trust this practice.

Stefanie DelSanto

My family has been using Ridgehill for nearly 30 years. I’ve had the doctors assist us with a variety of things from routine check ups, chemotherapy, small injuries, a pregnant cat I rescued, end of life care/euthanasia etc. I’ve worked with many of the doctors there and everyone has been nothing short of fantastic, professional, and caring. While all the staff there are fantastic, Dr Mariano and Dr Pierce are the ones we tend to see, and are both especially so caring and continually go out of their way for the animals they take care of!

Chrissy

1 month ago

I would strongly advise against using Ridgehill Animal Hospital. I arrived right when they opened without an appointment because my dog had been in visible discomfort for hours and I was hoping they could fit him in at some point during the day, given they had his full medical history. Instead, I was immediately turned away by a receptionist with no compassion and told to go to the emergency vet down the street. I spent time outside trying to keep him comfortable, and after seeing other clients arrive, I went back in to ask if there was any chance he could be seen later that day. I was told “nothing today” and dismissed again. During this time, Dr. Pearce did not acknowledge me or my dog at all. I later went to Central Emergency Veterinary Clinic, where the level of care and empathy was night and day. Ridgehill never followed up to see how he was doing. When it came time to euthanize my dog, I was told there were no appointments available with his primary veterinarian until the following week. I was offered a late Friday appointment with another provider, which I accepted. On the morning of that appointment, I called inquiring about the process I wanted to be present for the entire process, including catheter placement. I was initially told “you can ask when you get here”. The receptionist did ask and came back and I was told no. Then, I received a call a few minutes later saying the owner had canceled my appointment entirely and that I should “go somewhere else.” Canceling a same-day euthanasia appointment and turning away a distressed pet owner in that moment is beyond unprofessional—it’s inexcusable. This practice demonstrated a consistent lack of compassion, communication, and basic decency. I would never return and strongly recommend others seek care elsewhere.

Spirit Catten

4 months ago

I bring all 3 of my kitties here. We love Dr. Pierce!